Dhaka Bank Limited
Dhaka Bank Training Institute (DBTI)
Sara Tower (3 rd Floor)
11/A Toyenbee Circular Road, Motijheel C.A.,
Dhaka 1000

Profile of Dhaka Bank Training Institute

Human resources development through training is the most essential part for organizational growth since it enriches knowledge, skill and professional expertise. The utter need for professional development of employees of Dhaka Bank Limited has always been duly recognized by the Board of Directors and the Management of the Bank.

The approval for establishment of a training institute in the name of Dhaka Bank Training Institute was given in the Executive Committee Meeting held on December 07, 1999. Initially in June 2000, the basic infrastructure for a non-residential Training Institute was set in the first floor of Adamjee Court, 115-120, Motijheel Commercial area, Dhaka. This was in fact a shared premise with Dhaka Bank Limited, Local Office. Decision was made to shift the Training Institute to a bigger space considering the broader dimension of training and increased volume of activities. In September 2001, DBTI was shifted to the previous premises of a three-storied building at House 02, Road 12, Sector 01, Uttara Model Town, Dhaka 1230.

In January 2004, DBTI was again relocated to the present premises of Sara Tower (3 rd Floor), 11/A Toyenbee Circular Road, Motijheel C.A., Dhaka 1000 with a total office space of about 4,000 sq. ft.

Dhaka Bank Training Institute is committed to develop the human resources, the main driving force of the Bank through structured modular training programmes. With a view to achieve professional excellence in Banking, DBTI conducts various courses, workshops, executive development programmes mainly for officers and executives of the Bank.

Since inception in June 2000 till October 2006, DBTI provided training to as many as 4,202 participants through 176 different training programmes. There were 17 Foundation Training Courses for the newly recruited Probationary Officers, Assistant Officers and Junior Officers covering areas like General banking, Credit & International Trade. Various training courses of long duration were conducted on International Trade, Finance & Foreign Exchange, Credit Management, Banking Laws & Practice, Lending Risk Analysis, General Banking & Cash Management, Marketing Strategy of Banking Products, Computer Usage, Computer Software and Application, Islamic Banking & Finance etc.

Dhaka Bank Training Institute has also conducted various workshops on SWIFT, UNIX Operating system and Banking Software PCBank/M, Clearing House Procedure – NIKASH, Uniform Customs and Practice for Documentary Credit (UCPDC), Uniform Rules for Collection (URC), Uniform Rules for Bank-to-Bank Reimbursement (URR), Any-Branch Banking, Credit Card Marketing, Revised Procedures of Loan Classification and Provisioning and Credit Information Bureau (CIB) Reporting, Prevention of Money Laundering, Irregularities & Malpractices in Banks and Risk Management, Reconstruction of Financial Statements & Credit Scoring System, Preparation of Credit Proposals and Documentation, Artha Rin Adalat Ain 2003, Managing Core Risks (Credit Risk, Foreign Exchange Risk, Internal Control & Compliance Risk, Asset Liability Management Risk and Money Laundering Risk) in Banking, Marketing of Retail Banking Products, Insurance in Banking Business, etc.

For overall development of executives of the Bank, DBTI organized a number of Executive Development Programmes on Off-site & On-site Surveillance by Bangladesh Bank & CAMEL Rating, Islamic Banking, Computer Usage, Computer Software & Different Security Measures, Overall Guidelines for Foreign Exchange Transactions and Risk Management, Loan Portfolio Management & Legal Aspects of Credit Administration, Islamic Banking, Money Laundering, Irregularities and Malpractices in banks, Artha Rin Adalat Ain-2003, Bank Accounts under IAS-30, Flexcube Software in Banking Operations, Insurance in Banking etc.

Besides these, many short programmes on Product Launching, Marketing, Software Demonstrations and Orientation Programmes were held in the Head Office from time to time. DBTI Faculties regularly visit different Branches of the Bank in Dhaka City under Branch Visit Programme. DBTI has also been arranging workshops as outreach training programmes in Branches located outside Dhaka city. The purpose is to help employees at Branches to attain overall development by exchanging views, conveying ideas and focusing on recent changes in the Banking/financial scenario and so on. Some Branches in a series were visited where the foregoing matters were discussed.

Later, after holding Executive Development Programmes at Head Office and Workshops at DBTI on Money Laundering Prevention Act 2002, Artha Rin Adalat Ain 2003 , Core Risk Management, it was decided that the DBTI Team would visit all the Branches to conduct Workshop on the subjects. The purpose was to cover all Officers of the Bank to have attended the Workshop as desired by the Central Bank.

General Information

Name of the Institute	:	Dhaka Bank Training Institute
Abbreviation	:	DBTI
Year of establishment	:	2000
Year of establishment of Dhaka Bank Limited	:	1995
Mailing Address	:	Dhaka Bank Training Institute (DBTI) Sara Tower (3 rd Floor) 11/A Toyenbee Circular Road, Motijheel C. A., Dhaka 1000
Telephone numbers	:	956 7814 (Direct) 716 0913-5, 956 7815/401-4 (PABX) 01199 811 648, 01711 659 798 (Cells) 831 7202 (Home)
Fax Number	:	956 5060
Email address	:	dbti@dhakabank.com.bd

Academics & logistics:

Besides Vice President of DBTI and internal resource persons, DBTI invites experienced and knowledgeable external resource persons from Ministries, Bangladesh Bank, Bangladesh Institute of Bank Management, Universities and other relevant organizations to deliver lecture and conduct practical sessions.

The Institute has a large classroom, which can accommodate more than 50 participants. DBTI has its own computer lab; in which computer and information technology related training programmes are conducted throughout the year. The computer laboratory has arrangement for on-line training with test server connected directly from the main server at our IT Division. To impart IT & Software training smoothly, the Institute & IT Division jointly arranges programmes using LAN with computers of IT Division & DBTI. The Bank installed core Banking Software Flexcube acquired from I-flex, Bangalore, India. According to I-flex Annual Report 2001-02, they provided software & services to 345 financial institutions across 84 countries. Flexcube, the product software of I-flex, is a world class integrated banking software with a full suite of core, corporate, trade finance, treasury and general ledger modules. It provides truly real time on-line anywhere anyway banking service through Branches ATMs, Internet banking, SWIFT, telephone banking and mobile phone banking. That requires us to be prepared for thorough & vigorous training for all relevant Executives & Desk Officers.

Sufficiently furnished & properly equipped, DBTI can smoothly organize training with easy arrangement for classroom logistics, multimedia and overhead projector. Group Discussion, exams, newspaper corner, lunch & snacks rooms are also there with comfortable arrangements.

Besides internal resource persons, DBTI invites experienced and knowledgeable external resource persons from Ministries, Bangladesh Bank, Bangladesh Institute of Bank Management, Universities and other relevant organizations to deliver lecture and conduct practical sessions.

DBTI Library

For its participants, DBTI has a library with books on banking, economics, accounting, statistics, marketing, management, business administration, English language, law, information technology, etc. and different local and international journals and periodicals. At present we have 1,003 books in our library.

In order to enrich & improve our library, we are in contact with different organisations like the British Council, Asia Foundation, Islamic Foundation of Bangladesh, Bangladesh Institute of Bank Management, National Institute of Bank Management, India and so on through whom we collect books on Banking, Islamic Banking, Micro- & Macro Economics, Managerial & other Accounting, Bank Marketing, Corporate-, Business- & Human Communication and the like.

Training Consultancy/Tie-up/Partnership

As a complete Training Institute we train not only employees of our Bank, other fellows of the Banking fraternity are also trained here. So far we have arranged training courses (either solely for other Banks or jointly in the Courses attended by mainly our employees) for employees of Social Investment Bank Limited, Bank Asia, Premier Bank etc.

DBTI, in a bid to work in partnership and as a respectful gesture towards Human Resources Development in an interactive way of expanding relationship, conducted Foundation Training Course for the Bankers for 40 Probationary Officers of Jamuna Bank Limited, a fellow Private Commercial Bank in 2004. It may be mentioned that while charging for conducting such Course, we considered only variable cost elements being guided by the idea of cementing the bondage among Banking Fraternity.

Internally, we tie-up with our Retail Banking Division to arrange pre-launch trainings involving sales peoples of companies who will be marketing our new Banking products. We also train the Direct Sales Agents working with Marketing Companies like Market Access Limited etc. for selling our products. As one of the major joint programmes undertaken by our Bank involving DBTI, Dhaka Bank Limited & SouthAsia Enterprise Development Facility (SEDF) signed an MOU in 2002 for collaboration in providing better access to finance for Small & Medium Enterprises (SMEs). Areas for collaboration included training and technical assistance on Information Technology, Marketing, Human Resources Development and Credit Management. SEDF is a multi-donor funded programme, promoted by the International Finance Corporation (IFC) and managed by the SME Department of the World Bank Group. As per the MOU, the Bank will participate in the following collective programmes:

• Corporate governance workshop
• Industry analysis
• Reconstruction of financial statements and credit scoring
• Credit risk and lending to SME sector
• Managing problem loans and debt recovery
• Asset and liability management
• Lease financing
• Islamic banking and finance
• Marketing of financial services to SMEs
• Customer service (satisfaction survey, service measurement and benchmarking)
• Leadership and change management
• Loan syndications

Preparation of Course Plan

While designing & formulating a Course, we gather General Information regarding the course, fix target group and code of conduct for them to follow. Thereafter we talk to Head Office & the Management. The programme is drawn within the policy given by the Board of Directors. While making a list of programmes/courses to hold over a certain period, in addition to basic/core Banking Courses we include need-based programmes as well. We have already conducted several Training Need Assessments in this connection.

The Session Schedule is prepared setting topics & classes in proper order. Appropriate Speakers for the topics are selected from the Faculty Members, if any, of our Institute and Bankers/Experts on the subject in our Bank, fellow Banks, Universities, Government Secretariat and other places.

The Vice President calls periodical staff meetings to discuss policy issues, current development in relevant fields and also common matters like housekeeping, library upkeep, logistic support, progress in arrangement of present & ensuing programmes etc.

We interact with the Training Institutes of different fellow Banks & other Institutes including Bangladesh Institute of Bank Management (BIBM) for curriculum development. We also seek suggestions from the Management in such matters.

Liaisons

The Institute maintains constant liaison with Universities/Organisations/Training Institutes for keeping itself updated with recent changes/development in relevant areas and also for necessary dissemination thereof among our people working at the field level.

Dhaka Bank Training Institute has been working with its full dedication & efforts and continuous support from Board of Directors and Management to provide Excellence in Banking through development of attitude, knowledge and skill keeping in view the organizational goal and economic prosperity of the country in the background of present globalised world.