Human resource development is the most important part in any organizational sustainability, growth, development and expansion. The need for professional excellence at Dhaka Bank was duly recognized by its Board of Directors and Management. And it has been evident since December 1999 by the decision to create Dhaka Bank Training Institute (DBTI) that came into reality in 2000.

Initially in June 2000, a makeshift arrangement was made at a temporary location at DBL Local Office and the training institute later was relocated to Uttara and shifted to the present premises of Sara Tower in Motijheel Commercial Area in January 2004.

The DBTI is committed to develop the human resources, the main driving force of the Bank through structured modular training programs. With a view to achieve professional excellence in Banking, DBTI conducts various courses, workshops, executive development programs mainly for Officers and Executives of the Bank. During August 2000 till August 2010, the DBTI trained as many as 8,086 participants through 324 different training programs covering all diverse courses for banking, finance, managements, laws etc. DBTI has international exposure and it formulated, designed and delivered 12 training courses under the Capacity Building Technical Assistance Project of National Bank of Tajikistan (Central Bank) financed by Islamic Development Bank for “Assistance in formulating Courses based on Banking Services’ at Dushanbe, Tajikistan during November 2005 to April 2006.

Besides conventional banking related trainings; the DBTI also arranged, facilitated and conducted various Executive Development Programs, workshops, discussion meetings and exchanged views for the improvements in banking challenges in twenty-first century.   Alongside normal training programs DBTI arranges short programs and events and regularly visit braches and conduct different workshops.

Academics & Logistics:
Besides the Principal of DBTI and internal resource persons, DBTI invites experienced and knowledgeable external resource persons including MDs, DMDs, Professors, Principals, Secretaries, Directors, business Experts and international resource persons. They lead the class sessions with their versatile knowledge & experience and develop the participants with the holistic approaches and broader perception of training. It has full-furnished training facilities with computers, IT and all modern electronic devices to accommodate 50 trainees at a time.
Sufficiently furnished & properly equipped, DBTI can smoothly organize group discussion, exams where newspaper corner, lunch & snacks rooms are also available with comfortable arrangements.

DBTI Library:
For its participants, DBTI has a library with books on banking, economics, accounting, statistics, marketing, management, business administration, English language, law, information technology, etc. and different local and international journals and periodicals. At present we have 1,300 books in our library.
In order to enrich & improve DBTI library, we have professional linkages with many organizations at home and abroad like the British Council, Asia Foundation, Islamic Foundation of Bangladesh, Bangladesh Institute of Bank Management, National Institute of Bank Management-India and so on through whom we collect books on Banking, Islamic Banking, Micro- & Macro Economics, Managerial & other Accounting, Bank Marketing, Corporate-, Business- & Human Communication etc.

Training Consultancy/Tic-up/Partnership
As a complete Training Institute we train not only employees of DBL, other fellows of the Banking fraternity are also trained here. So far we have arranged training courses for nominated employees of Social Investment Bank Limited, Bank Asia Ltd, Premier Bank Ltd, EXIM Bank Ltd, Jamuna Bank Ltd, Citi Bank N.A., Bangladesh Development Bank Ltd. (BDBL), etc. It may be mentioned that while charging for conducting the Course, we consider only variable cost elements being guided by the idea of cementing the bondage among banking fraternity.

Preparation of Course Plan
While designing & formulating a Course, we gather general information regarding the course, fix target group and code of conduct for them to follow. The programme is drawn according to the policy given by the Board of Directors and Management. To draw a list of programmes /courses to hold over a certain period, in addition to basic/core banking courses we include need-based programmes as well. We have already conducted 3/4 Training Need Assessment (TNA) in this connection. We interact with the Training Institutes of different fellow Banks & other Institutes including Bangladesh Institute of Bank Management (BIBM) for curriculum development.
The session schedule is prepared setting topics & classes in proper order. Appropriate speakers for the topics are selected from internal resources of our Bank and Bankers/Experts on the subject in fellow Banks, Universities, Secretariat and other places.

Liaisons:
The DBTI maintains constant liaison with universities, other organizations, training institutions for keeping itself updated with recent changes and development in relevant areas and also for necessary dissemination thereof among our people working at field level.
Dhaka Bank Training Institute has been working with its full dedication & efforts and continuous support from Board of Directors and Management to provide Excellence in Banking through development of attitude, knowledge and skill keeping in view the organizational goal and economic prosperity of the country in the background of present globalize world. In 2009, DBTI conducted 47 courses involving 1,192 participants and in 2010(up to August) DBTI conducted 33 courses involving 1,076 participants.
Dhaka Bank also believes in bringing holistic approach in training and development area. Human Resources Division sent handful of participants to attend various courses both at home and abroad. List of participants and the courses attended in DBTI Premise are appended below:  

Executive Development Program/ Training Course /Workshop on 2009

Sl. No.	Title of Courses	Number of Courses	Number of Participants
1	Dhaka Bank Savings Bundle Product	4	106
2	Workshop on SBS-2 & SBS-3	2	52
3	Balance of Payments & Reporting of Foreign Exchange Transactions to Bangladesh Bank	1	20
4	Automated Clearing House	1	56
5	Credit Risk Management	1	26
6	Anti-Money Laundering: Policies & Implementation	2	51
7	IT Operations & Policy Compliance: Branch Perspective	1	26
8	IT Training for Branch System Administrator	3	80
9	Workshop on UCP600	1	28
10	Workshop on BACH & MICR	1	25
11	Training on Credit Management	1	32
12	Training on Handling the Cash Counter	1	23
13	Training on Eldorado: The Nationwide Remittance and Payment System	2	55
14	Orientation & Basics of Banking	1	33
15	Workshop on Professional Skill Development & Anti-Money Laundering Issues	15	305
16	International Trade Finance & Foreign Exchange	1	26
17	Executive Development Program on Fund Management & Product Development	1	32
18	Presentation on Automated Clearing Module Under BACH	1	16
19	Training Workshop on General Ledger Reconciliation	1	21
20	Software Demonstration Training by Techno Haven	1	15
21	Foundation Training for Bankers Course	1	37
22	Islamic Banking – conducted by Central Shariah Board for Islamic Banks of Bangladesh	1	30
23	BASEL II: Technical Issues, Challenges and Implementation Initiative	1	47
24	Workshop on Marketing of Bank Services, Skill Development & Anti-Money Laundering Initiatives	2	50
	Grand Total	47	1,192

Executive Development Program/ Training Course /Workshop as on August 2010

Sl. No.	Title of Courses	Number of Courses	Number of Participants
1	Workshop on SBS-2 & SBS-3	2	106
2	Workshop on BACH & MICR	1	18
3	Training on Eldorado: The Nationwide Remittance and Payment System	2	44
4	Orientation & Basics of Banking	2	66
5	Foundation Training for Bankers Course- 20th and 21st Batches	2	68
6	Basics of Banking and Marketing of Bank Services	3	126
7	Islamic Banking Guidelines and Policies	1	30
8	Flexcube Software in Banking Operations	2	176
9	Discussion Session on Swapna Jatra	1	13
10	Information Security Policy-Branch Perspective	1	21
11	Training on Retail Banking Software	1	53
12	Fundamental of Commercial Banking for the Managers and Officers of BDBL	1	30
13	Workshop on Professional Skill Development, Function of CPC and Anti Money Laundering	1	25
14	Credit Overview, Monitoring and Recovery of Retail Loan, Basel II: Technical Concept	1	20
15	Workshop on “Branch Management, Anti Money Laundering Issues and Basel II Accord” at Branch premises	6	93
16	Training Workshop on “Professional Skill Development, Anti Money Laundering and Basel II Accord” at Head Office premises	2	96
17	Training Program on ATM Operations	1	11
18	Manners in Work Place, Job Responsibility and Concept of Banking Business	1	26
19	Effective Communication and Presentation Style	1	19
20	Training Program on DBL New Product “Dhaka Bank EduSavings Plan”	1	35
	Grand Total	33	1,076

Overseas Training and in other Organizations
Human Resources Division also sent participants in different organizations at home and abroad. In 2009 Dhaka Bank sends few participants at different courses as follows. The name of the training courses taken abroad are appended below:

Name of The Training Courses	Organizer
Credit Risk Management & Debt Recovery Strategies with Special Reference to the Practices & Experiences in most South-Asian Countries	Central Bank of India (CBI) Officer's Training College, Kolkata, India
Credit Risk Management & Debt Recovery Strategies with Special Reference to the Practices & Experiences in most South-Asian Countries	Central Bank of India (CBI) Officer's Training College, Kolkata, India
Product, Services, Activities in the Region and Banking Updates	U. B. A. F. Penang, Malaysia
International Banking - Building up your Trade Finance Capability at Hong Kong SAR	Wachovia Bank N.A. Hong Kong SAR
Asian Bankers Workshop	Standard Chartered Bank, Seoul, Korea
Executive Seminar	Habib American Bank, New York, USA

General Information

Name of the Institute	:	Dhaka Bank Training Institute
Abbreviation	:	DBTI
Principal	:	Shamshad Begum
Year of establishment of DBTI	:	2000
Year of establishment of Dhaka Bank Limited	:	1995
Mailing Address	:	Dhaka Bank Training Institute (DBTI) Sara Tower (3rd Floor) 11/A Toyenbee Circular Road, Motijheel C. A. Dhaka-1000
Telephone numbers	:	956 7814 (Direct) 7160913, 7160915 /Ext: 401, 403 (PABX)
Fax Number	:	956 5060
Email address	:	dbti@dhakabank.com.bd